Accessibility Statement

Achieving Stars Therapy is committed to making our website accessible to everyone, including people with disabilities. We believe that every family searching for ABA therapy support deserves a website they can navigate easily, regardless of how they access the internet.

1. Our Commitment

We aim to make achievingstarstherapy.com conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines were developed by the World Wide Web Consortium (W3C) and describe how to make web content more accessible to people with a range of disabilities, including visual, auditory, motor, and cognitive disabilities.

Accessibility is an ongoing effort, not a one-time fix. We review our site regularly and work to address barriers as we find them. We genuinely want to hear from you if something is getting in the way of your experience.

2. Accessibility Features on This Site

We have built and continue to maintain the following accessibility features on our website:

• Keyboard navigation: All major site features can be accessed using a keyboard alone, without requiring a mouse.
• Alt text for images: Images include descriptive alternative text so screen reader users understand what is depicted.
• Semantic HTML: Our pages use proper HTML structure (headings, lists, landmarks) so assistive technologies can interpret the page accurately.
• Color contrast: Text and background colors are selected to meet WCAG AA contrast ratios, making content readable for people with low vision or color blindness.
• Resizable text: Text can be increased up to 200% using browser zoom without loss of content or functionality.
• Descriptive link text: Links are written to make sense out of context, so screen reader users can understand where each link leads.
• Focus indicators: Visible focus styles are maintained so keyboard users can track where they are on the page.
• No auto-playing media: Videos and audio do not start automatically.
• Form labels: All form fields have clear, associated labels.

3. Known Limitations

We want to be honest with you. There are areas of the site that may not be fully accessible:

• Third-party embedded content: Some content is embedded from third-party platforms (such as video hosting services or map embeds). We do not control the accessibility of that content, though we try to select third-party tools that prioritize accessibility.
• Older PDF documents: Some documents in our resources section may not be fully accessible to screen readers. If you need any document in an accessible format, please contact us and we will provide one.
• Complex forms: Certain intake or insurance forms may include fields that are less accessible than our standard pages. If you experience difficulty completing any form, please call us and we will assist you.

We are actively working to address these limitations. If you encounter a barrier not listed here, please let us know.

4. How to Request Accessible Formats or Report a Barrier

If any part of our website is not working for you, we want to know. Please reach out with a description of the page or feature you were trying to access and what barrier you encountered. We will do our best to provide the information in an accessible format and to fix the underlying issue.

5. Technical Information

This website is built on Webflow and uses standard HTML5, CSS, and JavaScript. We rely on a combination of automated testing tools and manual review to evaluate accessibility. Our goal is WCAG 2.1 Level AA conformance across all pages.

We test using common assistive technologies including screen readers (such as NVDA, JAWS, and VoiceOver) and keyboard-only navigation. If your assistive technology does not work as expected on our site, please let us know which technology you are using so we can investigate.

6. Questions About Accessibility?

We are happy to help. Please reach out any time.